Warranty Direct
Country of Residence: USA    [change]

Some vehicles will require an inspection prior to issuing a warranty. If your vehicle requires an inspection, it will be indicated on the quotation page you generate in our quote system (There will be a link that says, 'Click here for inspection requirements.') Your vehicle will qualify for our program upon receipt of a passed vehicle inspection form.

Please note that your vehicle must have at least 500 miles less than the cut-off for the coverage you wish to purchase in order for us to arrange an inspection. Warranty Direct does not offer coverage where any alterations have been made to the vehicle or if you are using, or have used, the vehicle in a manner not recommended by the manufacturer. This will include, but not be limited to, the failure of any custom or add-on part; any frame of suspension modifications; lift kits; oversized/undersized tires or wheels; trailer hitches; and or modifications to the engine, emissions or exhaust systems.

The inspection process is designed to protect you from having a claim denied due to a pre-existing condition. You should be aware that a high percentage of claims that are denied cite pre-existing conditions as the reason. Of course, those companies do not inspect your vehicle prior to issuing you coverage. An inspection protects you from this.

One of our customers, Mr. J. Shores (NY) wrote,

"In looking at some of your competitors, they did not require an inspection for an out of warranty vehicle like you did. They tried selling this to me as a benefit. The fact of the matter is, how can they cover a vehicle that has no factory warranty without inspecting it? I imagine a lot of people fall for this tactic and end up with claims being denied for pre-existing conditions. You need to promote this factor and save people from making decisions based on convenience."

The inspection process is simple and hassle free. We have contracted with a national inspection company (Magoo's Automotive Consultants, Inc.) and negotiated a special rate for you. Magoo's is one of the largest, independent inspection companies in the US and has an impeccable customer service as measured by the Better Business Bureau.

We handle all the paperwork. Contact us with some basic information and we will arrange to have a mobile inspector come to your home, place of business or any location that is convenient for you. The fee is only $99 (in most instances) and is payable to the inspection company via MasterCard or Visa. The inspection fee is not refundable.

In most instances, the inspection fee will be deducted from the cost of your extended warranty purchase. (Sorry, the inspection fee deduction is not available to Florida residents by law)

When your vehicle passes inspection, coverage must be purchased within 3 days or 100 miles after notification of the inspection results.

Should the vehicle not pass the inspection, we may authorize you to make repairs. If we authorize repairs, you may elect to have repairs done at the repair facility of your choice. We reserve the right to reject any vehicle not passing an inspection.

 

Inspection FAQ

1. What should I expect once the inspector arrives?
The inspector will check to make sure the vehicle is in proper operating order and that no system is inoperable. A visual inspection under the hood and under the vehicle is done to check for leaks or other potential problems. Digital pictures supporting an inspector's opinions will be taken. The vehicle will also undergo a short test drive.

Upon completion, the inspector will submit a written report and digital pictures to Warranty Direct. The report is reviewed by our National Claims Manager who determines if the vehicle passed or if repairs may be needed.

2. I'm planning on buying a vehicle. Will Warranty Direct provide a pre-purchase inspection?
We do not provide pre-purchase inspections. We would recommend you contact Magoo's directly to arrange one. We will, of course, accept their inspection in lieu of ours. We may also accept other inspection reports you may have. Please call for details.

3. I already had my vehicle inspected before I bought it. Will you accept it?
We will consider inspection reports done by a franchised automobile dealer or other national inspection company in lieu of ours. Please contact us for details.