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Warranty Direct is the consumer division of one of the largest independent extended automotive warranty providers in the US. We are not just another web site selling automobile warranties. You can buy from us with complete confidence. We are a 28 year old company that has received numerous distinctions of its financial stability including being named a Forbes Magazine Top 200 Company three times and being featured in Fortune Small Business Magazine. We are also Dun & Bradstreet verified. When looking at extended warranty companies, this financial stability is of the utmost importance. It's important to know that we handle our own claims, we never send you off to an unknown third party. Our experience is unmatched with nearly 2 million plans sold, assets in excess of $350 million and nearly $600 million in paid claims.
We are NOT an Internet only company. We have a long 28 year track record of selling extended warranties through wholesale channels such as manufacturers, car dealers, banks and credit unions. Compare Warranty Direct with other providers to learn the benefits of buying direct.
Many of the 50 states have licensing/registration requirements to make sure auto warranty companies are financially sound and/or properly insured. A growing number of states, including New York, Florida and California have very strict requirements when it comes to issuing licenses. Warranty Direct's ability to market in all states reflects our financial stability and claims history.
Our commitment to Customer Service is unmatched. We are members in excellent standing of the Better Business Bureau and WebAssured.com . Our reports show the fewest number of complaints in the industry and the most verified customer testimonials. We survey our customers every time a claim is filed and have a 99.4% Customer Satisfaction Rating .
No matter which level of coverage you choose, you'll find our warranties to be the most comprehensive with consumer friendly contract language that is straight forward and easy to understand. All our plans include:*
Money back guarantee
Mechanical breakdown AND wear-and-tear protection
Full seals and gaskets coverage
No exclusion for damage caused by overheating
Fluids covered in connection with covered repairs
Unlimited number of claims
Your choice the repair facility of your choice
Transferability of coverage to a new owner of the vehicle
Claims paid directly to repair facility, no billing or reimbursement
FREE roadside assistance membership for the full term of your coverage
Car Rental
Travel Interruption protection
Cancelable at any time for a pro-rated refund
*(For description of PowerShield & California MBI Policies, please see specific pages for those coverages)
All our extended warranties include FREE roadside assistance for the LIFE of the contract. Need a tow, a tire changed, battery jump started, mechanical first-aid-ALL COVERED with our plan. This is not a reimbursement plan or one tied to covered repairs only but a true nationwide roadside assistance plan. You will never be stranded on the side of the road with no one to call. We also include car rental reimbursement and travel interruption protection.
A common misconception is that by waiting to purchase extended coverage, you will get coverage for a longer time. Much like life insurance costs rise as we age, the cost for a car warranty will rise as the vehicle ages and accrues mileage. You will be offered the longest terms and the lowest rates for newer vehicles with lower mileage.
We understand that you may have a warranty from the manufacturer. Our coverage is simply an extension of that, not double coverage. The manufacturer's warranty has been factored into your price quote. The more factory warranty you have remaining, the lower the cost and greater the length of the warranty extension. In other words, you are paying for tomorrow's coverage at today's rates. In addition, our Roadside Assistance benefit may prove to be invaluable during the Manufacturer's Warranty period.
FACT: The newer your vehicle, the lower the rates for extended coverage .
What risks do I have if I delay purchasing coverage?
- Coverage costs rise annually as parts and labor costs rise. Labor rates have risen by $15-$20 per hour in the past several years.
- As the vehicle ages and more repair data becomes available, many vehicles are placed into higher rate classes. Once you buy coverage, your rate class can not change.
- As the vehicle accrues mileage, it moves into higher rate classes.
Warranty Direct lets you use the repair facility of YOUR choice (dealer, national chain, local mechanic) and pays your claim quickly and efficiently over the phone via our corporate credited card. Simply present your Warranty Direct membership card to the service professional, who in turn will contact our claims department. You simply pay your deductible (if any). We cover parts, labor and even sales tax, if applicable. There is no paperwork, no need to lay out any money and no limit on the number of claims you may have. With over 50 people dedicated to handling claims, we are proud that we process claims faster than anyone else in the industry. We have done business with over 21,000 repair facilities across the country; our acceptance is the widest in the industry.
Because reducing your risk is what it's all about. We are aware of no other company that offers you coverage as comprehensive as ours, with fewer exclusions, policy benefits and the financial stability of a 28 year old company that has sold and administered nearly 2 million warranties and paid nearly $600 million in claims. We handle our own claims and have over 50 professionals with years of automotive experience.
With others, that is not the case. You are really buying a plan from an unknown third party company. It is that company that you need to research. You may find a lower price but you'll never find a better value. The more you review our offering and know the facts about cheap online offerings, the less attractive they look. We all know the feeling of getting the cheapest price only to find our the product did not deliver as advertised. That may be fine with bargain grocery store items but can you really afford to take risks with a warranty for your car?
Our customers tell us they are looking for comprehensive coverage and benefits, and a documented, financially stable company. No other extended auto warranty company can match our reputation, comprehensive coverage, outstanding benefits and longevity. We continue to lead the industry with such innovations as "wear-and-tear", our "no in -service date" program and our LuxuryCare+ and PowerWrap+ programs. Our FREE 24x7 roadside assistance, car rental reimbursement, trip interruption are all part of one insured contract. You may find cheaper coverage but you won't find more comprehensive extended warranty coverage nor a company with a better track record than Warranty Direct.
A blanket of protection for your vehicle and peace of mind for you.
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